SAP Hybris delivers enterprise software and on-demand solutions for e-commerce, multi-channel commerce, mobile commerce, product content management, master data management, and order management, as well as cloud-based solutions for customer engagement in sales and service, marketing, and revenue management.Ĭapgemini has been a Global Services Integration Partner for SAP since 1993.

Creates a single source of truth for the buying ecosystem.Ĭapgemini Seamless Commerce for Enterprise is built on SAP Hybris, which is independently recognized as an e-commerce solutions leader.

Goes beyond just the transaction to become an end-to-end journey.

Personalizes the buying journey with data-driven insight.

Matches the B2C experience-and expectations.

It achieves this by delivering a B2B commerce experience that: In turn, this generates loyalty that goes beyond just being transactional and into something that is unequivocally positive and personal.

It helps B2B companies put their customers at the center of their business, no matter the industry. B2C experiences in a B2B marketplaceĬapgemini’s Seamless Commerce for Enterprise enables this new B2B commerce model. This all demands e-commerce solutions incorporating: personalization convenience price transparency and immediacy. And B2B buyers are now behaving just as ruthlessly as B2C customers in their pursuit of the experience they want. They expect-no, they demand-sellers to satisfy their needs, their wants, and their desires, regardless of whether it’s B2C or B2B. Increasingly, e-commerce is the channel B2B businesses prioritize for sales and sales growth. Buyers have been influenced by the customer experience standards set by the leading B2C sites and mandate this in their B2B lives. In the B2B world, digital is transforming the way business buyers purchase the products and services they need to produce and deliver their own products and services. Whether that customer is a consumer (B2C) or another business (B2B), digital is a pre-requisite for a seamless buying journey. Embracing new technologies on the B2B buying journeyĭigital commerce is essential to every organization’s mission to generate more revenue and create compelling customer experiences that keep orders coming.

Seamless business account